Privacy Policy

Last updated: 24 Sep 2025

1. Introduction

At Gilbert Bates Primal Therapy (“we,” “our,” or “us”) respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us online, including through advertising platforms such as Meta (Facebook and Instagram).

By using our website, services, or submitting your information through our ads, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, or other details you provide via lead forms, sign-ups, or contact requests.

  • Usage Data: such as pages visited, time spent, and clicks, collected through cookies, pixels (including Meta Pixel), or similar technologies.

  • Advertising Data: information from Meta platforms about your interactions with our ads (e.g., ad views, clicks, form submissions).

3. How We Use Your Information

We use the information collected to:

  • Provide and improve our services.

  • Respond to your enquiries or requests.

  • Send you relevant updates, promotions, or offers (you can opt out at any time).

  • Analyse advertising performance and improve targeting using tools such as Meta Pixel.

  • Comply with legal obligations.

4. Sharing of Information

We do not sell your personal information.
We may share information with:

  • Service Providers: who help us operate our website, ads, and services.

  • Advertising Platforms: such as Meta, to measure and improve our ads.

  • Legal or Regulatory Authorities: if required by law.

5. Cookies and Tracking

We use cookies and tracking tools (including Meta Pixel) to measure ad performance and personalise your experience. You can manage or disable cookies in your browser settings.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications at any time.

  • Control how cookies and tracking technologies are used.

To exercise these rights, please contact us at: [Your Contact Email].

7. Data Retention

We retain your personal information only as long as necessary for the purposes described in this Privacy Policy, or as required by law.

8. Security

We take reasonable steps to protect your information from unauthorised access, use, or disclosure.

9. Third-Party Links

Our website or ads may link to other websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Gilbert Bates Primal Therapy
Lismore  NSW, Australia
westmangil@hotmail.com